We have had a few questions recently about data loss!

What happens? How can we make sure data is not lost? How can we trust you?

Don’t worry! We have you covered.

  1. Data is backed up hourly on site

Every hour ServiceMate is backed up automatically on site.

This means the worst that can happen is you lose an hours worth of data.

Not great! But at least its not all of it!

  1. Data is backed up daily off site

For extra protection, ServiceMate data is backed up externally and off site.

This is incase of the very rare occasion in which everything goes wrong.

In these cases, you’re safe with us.