Support Packages

At the heart of these support tiers is our commitment to empower you with the tools and knowledge you need to make the most of ServiceMate. So, whether you’re a newbie craving a comprehensive setup or an existing user seeking expert insights, we have a support option designed just for you.


Always Free

This is where our customers get to interact, share ideas, and help each other out. We believe in the power of collective knowledge, and our dedicated Facebook group serves as the perfect platform. Here, you can pose questions, share your experiences, or simply browse through the discussions to find answers to your queries.

Visit our Facebook group

Training Sessions

£80 + VAT per hour

If you want direct support or training to help customise the ServiceMate system, then you can book 1-2-1 time with your account manager via telephone or video call to either set up what it is you need help with or to show you the way so you know for the next time.

Complete Set-Up

From £350 + VAT

Add rocket fuel to your Go-Live day! Let us set your account up in a granular way so we can structure ServiceMate to work with your business in the most effective way.

Our set-up will include adding all of your staff, engineers, areas, skill-sets, diary limits, zoning rules, scenarios, connecting API’s (Stripe, ASWO and CDSL) plus adding some core reporting functionality so you are fully equipped on go-live day.

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    Request Access Today

    Interested in simplifying your service business with ServiceMate? Request access now, and one of our team members will review your request.

    Request Access

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