At the heart of these support tiers is our commitment to empower you with the tools and knowledge you need to make the most of ServiceMate. So, whether you’re a newbie craving a comprehensive setup or an existing user seeking expert insights, we have a support option designed just for you.
This is where our customers get to interact, share ideas, and help each other out. We believe in the power of collective knowledge, and our dedicated Facebook group serves as the perfect platform. Here, you can pose questions, share your experiences, or simply browse through the discussions to find answers to your queries.
If you want direct support or training to help customise the ServiceMate system, then you can book 1-2-1 time with your account manager via telephone or video call to either set up what it is you need help with or to show you the way so you know for the next time.
Add rocket fuel to your Go-Live day! Let us set your account up in a granular way so we can structure ServiceMate to work with your business in the most effective way.
Our set-up will include adding all of your staff, engineers, areas, skill-sets, diary limits, zoning rules, scenarios, connecting API’s (Stripe, ASWO and CDSL) plus adding some core reporting functionality so you are fully equipped on go-live day.
Integrate your Trustpilot with ServiceMate so you can see your reviews with ease.
ServiceMate uses Stripe so you can take card payments quick and efficiently, cutting out any red tape for you.
Invite your customers to give you great reviews on Google for everyone to see!
Thousands of businesses use what3words to improve efficiencies and customer experience.
Manage your finances in real time with Xero accounting software.
Quickbooks online accounting software that supports you and your business.
Interested in simplifying your service business with ServiceMate? Request access now, and one of our team members will review your request.
That’s great and all, and we commend you for pushing through with it. Unfortunately we no longer offer support for IE; it hasn’t received a major update since 2015 and Microsoft are dropping support for it later in the year.
If you’re using Windows 10 and want to stick with a built in browser, please consider switching to Edge. Or, if you really want to enjoy the internet properly we strongly recommend downloading Google Chrome here.
